Welcome to the Frequently Asked Questions page. Do you need help with installation, integration with MS Office or just the general use?
Browse topics by categories for answers to the most common questions.
What is the difference between Corinth and Lifeliqe?
Our company underwent rebranding resulting in two different brands serving two different customers. Our K-12 education solution is now branded as Corinth, being used by teachers and students at K-12 schools. Lifeliqe is now focusing on adult / career learning and career mobility in workforce development. (link na Lifeliqe.com).
If you have an existing account at Lifeliqe - don’t worry. The app remains its functions, only the brand changed to Corinth. Any questions? Let us know.
What languages are supported?
Czech, Slovak, English, Polish, Hungarian, French, German, Dutch, Ukranian, Russian, Kazakh, Simplified Chinese, Spanish.
What is the difference between the web and desktop Corinth app?
The desktop app features:
- Can be installed on Windows 10 computers
- 3D models can be used without internet connection
- Suitable for large screen devices
- Sync with Microsoft PowerPoint and Word
- User account not required
- Mass deployment
- Ability to use online features (student access via QR codes, Microsoft Teams and Google Meet, and more)
The online app features:
- Available for most standard internet browsers and operating systems (Android, iOS, ...)
- User account required for full access
- Sync with Microsoft Teams, PowerPoint, Word, OneNote, Google Classroom, Google drive and more
- Can be easily used for distance learning thanks to its integration with online tools such as Microsoft Teams, Google Meet, Webex or Zoom
- Contains complete content for VR, and 360° videos
What kind of VR devices can the app be used on?
The app is available for most of modern mobile VR devices such as Oculus, Pico, HTC Vive Focus, and others.
"Cardboard" type VR devices are not supported.
What are the minimal HW requirements?
For the online app, you will only need a device with solid internet connection and a web browser.
For the desktop aplication, we recommend at least 4 GB RAM, 64 GB hard drive, GPU supporting DirectX 11 and Windows 10 operating system or higher.
Is the app supported by older versions of Windows (Windows XP, Windows 7, ...)?
The desktop app is only available for Windows 10 and higher.
Does the application run offline?
Yes, the application and all of its features can be used without internet connection.
The only exception is the initial set run of the app, when internet connection will be needed so that you can activate the app with your license key and download the full content.
Installation and getting started
How can I download and install Corinth?
To learn everything about how to download and install Corinth visit the installation section.
How can I run the mass deployment of Corinth to various devices?
There are two ways to perform the mass deployment. The first one allows you to install the application for all users within one device. All you have to do is enter a series of commands in the Powershell console. Detailed instructions can be found inside the guide to installation for all users.
At the same time, we offer a so-called "server solution" enabling the application to be installed on a larger number of devices connected in a network. This installation method should always be performed by your ICT admin. For more information, visit our guide for mass deployment.
What shall I do if I have previously purchased and activated Corinth in my school and want to use the new version?
Corinth updates automatically. You can check the application version at any time in the "About" menu.
If you are interested in the online version of the application, please contact us.
MS Office integration
What Office products can be Corinth synced with?
Corinth can be synced with Office Word and PowerPoint 2013, 2016, 2019, and 365.
How does it work and what are the advantages?
The Corinth Screenshots add-in is used to sync the app with Office tools. Screenshots created while working with 3D models in the Corinth app are automatically synchronized with the add-in inside the Office tools. This allows you to simply insert the screenshots into your learning documents with just a few clicks.
Using Corinth Screenshots is a great way to enhance and brighten up your learning materials. Our 3D models will make your documents and presentations not only visually attractive but also interactive. Each screenshot includes a link allowing you to open the 3D model directly in the Corinth app.
Learn more about synchronization with Office and its benefits here.
How can I get the Corinth Screenshots add-in?
The whole installation process is described in our installation manual.
Don’t forget to make sure that add-in installation is enabled for your school’s Microsoft accounts. Our add-in deployment manual will help your IT admin throughout the whole process.
Is it possible to install the add-in for more devices/user accounts at the same time?
Yes, it is possible to install the add-in for more than one Microsoft account at the same time. However, this option is only available for the online version of Office 365. Your school’s IT admin can choose to install the add-in for a larger number of users or even the whole school.
Find out more in our add-in deployment manual here.
I’m having difficulties installing the add-in. What can I do?
To install the add-in, a stable Internet connection is required.
Also, make sure you are installing the add-in for the supported Office products, these are Office Word and PowerPoint 2013, 2016, 2019, and 365.
If you still struggle to install the add-in, ask your IT admin whether is add-in installation enabled for your school. Add-in installation can be blocked by restrictions within the firewall or Microsoft account settings.
See our manual on how to enable add-in installation for your school’s Microsoft account.
Upon launching the add-in a “Connection error” message appears. How shall I proceed?
First of all, make sure you are connected to the Internet. Without a stable Internet connection, the add-in will not be able to sync with the app.
Also, make sure you are signed in to your Microsoft account. If there is a icon next to your user name in the right top corner of the Office screen, there might be something wrong with your Microsoft account, or an error could have occured whiled trying to sign in. To find out more, open the File option in the top left corner of the Office screen and choose the Account option. You should be able to see more information about the problem and how to solve it.
If you still struggle to sync the add-in with the app, contact our customer support.
Where can I find the add-in within the Office tools?
If you use Office 365 or Office 2016 and higher, open the Home tab in the selected product and click the Corinth Screenshots add-in icon in its right corner.
If you use Office 2013, open the My apps menu inside the Insert tab and click the Corinth Screenshots add-in icon.
How do I insert screenshots of 3D models into my documents using the add-in?
Learn how to use the add-in in our user guide.
If you need ani further assistance, contact our customer support.
I currently use the previous version of the add-in. Can I keep using it or do I need to upgrade to the new version?
The previous version of the add-in will remain functional. However, it is no longer supported and updated with new content and features. We, therefore, recommend upgrading to the new version.
Do I have to be connected to the Internet while working with the add-in?
The Corinth app itself will work without an Internet connection, However, if you wish to sync it with the add-in, an internet connection is required. Always make sure you are connected to the Internet before preparing your documents and presentations. Once they are done, you will not need an Internet connection to open 3D models from your materials.
How does the application get updated?
The application updates automatically, or based on the strategy chosen by your ITC admin. The frequency of updates varies. Updates may include new models, features or bug fixes.
The updates are only available for the new version of the application for the 64-bit version of Windows 10.
Make sure you use the correct version of the application.
How to make sure you have the latest version of the application?
Simply open the About folder of the user menu and select the Check for updates option.